There is no guarantee of which flower design will be received on this item. The Selection of flower designs could be six of the same, six different or any combination in between and flower designs could be non-UK motifs and or vary from image shown. Seconds items may have a scratch/line/mark through the back stamp or somewhere on the base of the item; this is done in order to differentiate between first quality and second quality.

What is the difference between a first and a second? All pottery is manually inspected and only pieces which pass the highest standards are classified as first quality. An item is classified as a second where there is a marginal fault to the finish, the decoration or the shape. The fault is not structural, i.e. each piece still functions as intended and is usable. Unfortunately, seconds cannot normally be exchanged.

• We offer runner service direct from our warehouse to your home within 5 days after purchase.
• Standard charge is RM25 throughout the Klang Valley area.
• We will contact you after the arrangement of the delivery has been made.

• We deliver through PosLaju/ J&T
• Shipping charges will depend on the quantity/weight of each parcel.
• Our system will automatically calculate the weight and the amount you should pay will be displayed at the end of the order process.
• Tracking numbers are emailed (Check Junk/Spam) once posted.
• All orders will be posted within 3 working days (Monday – Friday) via PosLaju / J&T and a tracking number will be emailed to you once it is made available.
• Please note that it may take up to 24 hours before your tracking code appears in PosLaju’s / J&T’s tracking system.
• If customers do not receive their order within 7 working days after receiving the tracking number ( Peninsular Malaysia) and 21 days (East Malaysia) via email from us, please contact portmeirionasia@gmail.com.

• We offer international shipping via your chosen delivery carrier at checkout.
• Shipping charges will depend on the quantity/weight of each parcel.
• Our system will automatically calculate the weight and the amount you should pay will be displayed at the end of the order process.
• Tracking numbers will be provided by email once the order has been processed.

• Items cannot be returned for change of mind reasons

• We offer runner service direct from our warehouse to your home within 5 days after purchase.
• Standard charge is RM25 throughout the Klang Valley area.
• We will contact you after the arrangement of the delivery has been made.

• We deliver through PosLaju/ J&T
• Shipping charges will depend on the quantity/weight of each parcel.
• Our system will automatically calculate the weight and the amount you should pay will be displayed at the end of the order process.
• Tracking numbers are emailed (Check Junk/Spam) once posted.
• All orders will be posted within 3 working days (Monday – Friday) via PosLaju / J&T and a tracking number will be emailed to you once it is made available.
• Please note that it may take up to 24 hours before your tracking code appears in PosLaju’s / J&T’s tracking system.
• If customers do not receive their order within 7 working days after receiving the tracking number ( Peninsular Malaysia) and 21 days (East Malaysia) via email from us, please contact portmeirionasia@gmail.com.

• We offer international shipping via your chosen delivery carrier at checkout.
• Shipping charges will depend on the quantity/weight of each parcel.
• Our system will automatically calculate the weight and the amount you should pay will be displayed at the end of the order process.
• Tracking numbers will be provided by email once the order has been processed.

• Items cannot be returned for change of mind reasons